Employee dealt with: Corey Creteau and Dave Shoemaker
I am a proud owner of a new subaru outback and had the best experience tonight than I have ever had when purchasing other cars. The excellent experience started right from the moment my friend Doug and I walked in the door. We were very warmly greated by Dave the manager who quickly lead us over to Corey. Corey was soooo knowledgeable about the subaru outback and patiently took all my interrupting and questions without sighing or looking upset without ever . I feel that Dave and Corey treated me well in regards to the cost of the vehicle as well. I did not feel rushed or pressured to make the decision, although the talk about getting the best deal on the last day of the month did help to sway me a bit. Both Corey and Dave spoke about their primary goal of making sure the customer is satisfied and comfortable with the deal. I have to say that they lived up to their moto of customer friendly. They offered to have my car driven to me the next day if I am unable to pick it up. I unfortunately totaled my 2 year old RAV 4 and have become dependent on buses and generous friends. NOw, I am proud to say that Patriot Subaru is also going out of their way to help me. THank you all so much! And thanks for staying open that one extra hour on Halloween night so we could get the whole deal signed and sealed...now just waiting for the delivery :)

thibop,October 31, 2011

Employee Dealt With: Dan Walker
I can not say enough about this dealership! Right from the start they made me feel like family! Not only did they ASK what I was looking for in a car, but they actually LISTENED! Presure, NOT ONCE did they pressure me into looking at or test driving a vehicle I wasn't interested in. They never even took down any personal information until they helped me find a car that I was head over heals for! And believe me, I was picky! But they said it was good that I knew what I wanted. Right down to the color I preferred. AMAZING. Never tried to pull a fast one on me either, and as a female (who was there without her husband) that is very important! They were honest, helpful, reasonable and... did I mention HONEST!? From the worth of my trade in, to what they were giveing me for it, to what the new car CAN be sold for, to what they were willing to lower it to to get it in my price range... and even working with the bank when they came back with a counter offer!

This team is really amazing! I will go back time and time again! They are the first dealership I can honestly say I can trust! Heck, I think I'll even get my oil changes done there, instead of the usual low cost corner shop!

THANK YOU PATRIOT SUBARU!

Grateful_J,October 28, 2011

Employee Dealt With: Lonny Martin and Mark O'Leary
Lonny and Mark were great to work with. We went to "look" and drove several cars, both new and used. They had exactly what we were looking for right in stock. Ended up going with a used car that might has well been new! Basically ended up with the top of the line trim model Forester a year old at the price of a new base model. All the car history was presented when requested - turns out they sold the car when it was new AND performed all the service - previous owners traded in for a new model. Repeat costumers seem to be their norm (it will be for us too)! Price was excellent and there was no "game playing" when it came time to negotiate. Top it all off with a fun, relaxed atmosphere AND a pizza party that just happened to be going on on test drive day. What an experience!!!!

nben,October 28, 2011

Employee Dealt With: Jackie Parker and Richard Snow
We've bought two subarus (so far) from this dealership and both experiences were fantastic. We got honest trade-in deals, great financing options, and best of all the buying process was straightforward and low-pressure. Subarus are great cars and this is a great dealership. I don't have enough nice things to say about patriot. I'm always telling people to go there for a car.

luckyjenna,September 24, 2011

Employee Dealt With: Tony Roberts, David Shoemaker
Overall, I had a great buying experience at Patriot Subaru. Tony was extremely friendly and knowledgeable. My local Subaru dealership was unwilling to work very hard to earn my business. I took a chance and drove the hour distance to see if I could get a fair deal. Not only was it worth the drive, but I will return in the future! Not only did they have a greater selection of the used Subaru I was looking for, but the prices were significantly less with the same amount of miles. They also crushed the competition on my trade! David had the paperwork completed in record time which I generally find to be a major pain. The whole deal was completed in less than 3 hours. At lunch, they brought in about 10 large pizzas and drinks for all of the customers. Tony knew what I wanted and how much I wanted to spend and got it done on the first try. I can't say enough about the whole experience. Kudos to everyone!!

Pacww12,August 20, 2011

Employee Dealt With: Jim Connolly and David Shoemaker
Jim Connolly was the first person I met, he was informative, friendly, helpful and knowledgable. David Shoemaker was very clear, helpful, friendly. Both employees are on the top of their game and you could ask for a better experience. Also, loved Colby's presence in the salesroom.

Homer33,August 5, 2011

Employee Dealt With: Jackie Parker
Came back to Patriot Subaru for a second purchase. Was referred specifically to Jackie. She worked with me to find a car that fit my needs explaining the hows and why's and the warranty. Jackie was quick to engage on a personal level and not just be nice to sell a car. Furthermore she was excellent with my kids. The dealership itself is very kid friendly. The July 4th BBQ was a huge hit with them and the free arcade style video games and internet access helped keep them occupied as well. I would absolutely refer anyone in the market for a new or used car to Jackie. well Done!

freem,July 24, 2011

Employee Dealt With: Adam Arens, Doug Johnson, David Shoemaker
Patriot Subaru is the best dealership I've ever purchased a car from. The team really treated me like family. Sometimes buying a car can be a daunting experience, but my experience with Patriot was enjoyable and hassle-free. Doug did a wonderful job going through all of the interior and exterior features of the car I wanted and answered all of my questions with professionalism, clarity, and impressive knowledge of the Subaru brand. When it came time to go through the requisite paperwork, David really explained the process to me and answered any questions I had with ease and expertise. I did not feel rushed and was really taken care of. Everyone at Patriot, including the owner, Adam, were extremely friendly, professional, and helpful. I would recommend this dealership to anyone. Thank you!

Jme124,June 19, 2011

Employee Dealt With: Jim Connolly and Corey Createau
My experience with the dealer and especially the sales department was excellent. I inquired about the dealership buying my car outright from me. My goal was to not have a car payment for the summer and buy something new again in the fall. Not only did they pay off my loan, they gave me what the car was worth and almost $2,000 more than the Honda dealer across the street where I bought the car new. I know where I will be going when I decide to buy another vehicle.

arrowc01,June 10, 2011

Employee Dealt With: Corey Creteau
My wife and went in to look at what we might be able to get into for a new car. Our car was getting up there in the the miles and was still in decent condition, so we felt we could get a good deal on trading it in. So we met Corey Creteau our salesman at Patriot Subaru, he was extremely helpful and let us test drive and look at numerous cars till we found the one. They helped us with getting a good deal on a load with a bank and really made the process easy and painless. Which is always good. Im happy with the great new car and service my wife and I received at Patriot Subaru, Corey really is a great salesman.

jonlie,April 23, 2011

Employee Dealt With: Dan Walker, Tony Roberts, Jackie Parker
Been looking several weeks for a new car been to several dealers and was not happy with dealing salesmen & managers.Went to Patriot which was by far my best experience. Everyone salesmen, sales manager & finance highly exceeded in being friendly, polite, respectful, not at all pushy. They all listened to what I was saying was treated fairly when it came to purchasing the car, financed it with them & the paperwork etc was incrediably easy from the last time I bought a new car (7yrs ago). My car was ready to drive away when I came to get it. The overall experience & atomosphere @ Patriot I felt was customer friendly & professional and will certainly recommend them to friends & family.

rngypsy,April 22, 2011

Employee Dealt With: Corey Creteau and Tony Roberts
Corey and Tony were very attentive and made the car buying experience pleasant. Corey walked me through every inch of the vehicle, what each feature was and how it worked. I've never had a salesperson spend so much time with me; it was unexpected and I learned a lot. The attention that both men gave me made me feel valued as a customer. I appreciate the time, energy and effort that Tony and Corey gave me.

kanders,April 14, 2011

Employee Dealt With:  Dane Zeeh
I was very impressed and pleased with the service performed on our 2006 Subaru Outback. Dane was especially helpful, keeping me informed every step of the way, assuring that i was aware of the cost involved as well as the time involved. We will definitely be using Patriot Subaru for next service need.

sidehair,March 30, 2011

Employee Dealt With: Dan Walker, Jackie Parker
I was pleasantly surprised by the Patriot Subaru dealership. Everyone was very friendly, but not pushy. I had not owned or driven a subaru previously and Dan was more than happy to set me up with a test drive. I was really surprised by the way the Forester handled and the soundness of the vehicle itself. The whole sales deal was extremely smooth with no dickering over price or trade in value. It was a very pleasant experience and I would recommend the dealership to anyone.

cristal cote,March 25, 2011

Employee Dealt With: Dan Walker
I had a great experience with patriot- I had no issues whatsoever and I felt like they listened to what I was looking for and were helpful without being pushy. The dealership was very straightforward with me and has been very attentive to me since my purchase. I am very impressed with the lifetime warranty and even more impressed by the people who work there. I wouldn't hesitate to send anyone to patriot next time they are looking for a car!

Rockinshoe,March 18, 2011

Employee Dealt With:  Glen, Wayne, Dane /Service
Every time I go in this service department I get the royal treatment. I'm under the impression that their sales department is the same way! I will be buying my next car here as well as servicing it with them 100%. I suggest these people to everybody I know.

lovemypreza,March 3, 2011

Employee Dealt With: Jim Conolly
I met with Jim C. He's a great sales person and has considerable knowledge about the vehicles he's selling. He answered all my questions and I didn't feel like he was pushing the sale. The staff was also very friendly when I called to schedule the appointment.

mest,March 3, 2011

Employee Dealt With: Tony Roberts, Corey Creteau, David Shoemaker
I recently purchased a Jeep Liberty at Patriot Subaru. Everyone that I was working with was so helpful and friendly it made me feel extra comfortable with buying my car here, I knew right off that it was the right choice. I had been to many dealers before this one and there was always something about those dealers I didn't feel comfortable with. I had a price range and to find the car I have always wanted that was in my price range and was also clean and just perfect I was just so happy and still am. I am so happy that I went to Patriot Subaru that day. I highly recommend this dealer to everyone looking for a car. This is the dealer I will come to in the furture to purchase another car.

JeepGirl11,Feb 13, 2011

Employees Dealt With:  Tony Roberts and Vinnie Martorano
We worked together for approximately two weeks to finally reach agreement that was good for both parties. Patriot Subaru employees were all terrific from the yard man to the financial director. It was not any easy purchase for me but it was enjoyable.

Great place to buy a car!

famolare,Jan 17, 2011

Employees Dealt With:  Jessica Nelson and David Shoemaker
We have bought alot of cars in our lives and the number one most stressful thing is haggling about price and what your trade is worth. We promised ourselves that we would do our homework as much as possible BEFORE visiting the dealership. We were stuck on 2 makes. The first dealership we visited did not seem to care about what we wanted as much as what we wanted for a monthly price. After 4 hours of sitting in the dealership, the manager came up to me, shook my hand, and said we're sorry but we can't meet your terms. Heck, we didn't even hear THEIR terms yet. So, we left very dissapointed.

Within the following few weeks, we decided to take a different approach and come right up front with what WE wanted and let the chips fall where they may. 1st, we picked the car. No if's, and's or but's, we were going to buy a Subaru Forrester. BUT, where would we go. We knew what we wanted for our trade, interest rate, monthly payment and what we were willing to give for a down payment. I made copies for ourselves and the dealer. After looking at all the online listings, we noticed that Patriot Subaru in Saco had a HUGE selection of vehicles. (58 Forresters at the time). This was considerably much more than any other dealer near us.

Sooooo, we proceded to Patriot Subaru. When we walked in, we were greeted by Jessica who immediatly tried to find out a few things about us. I thought this was great. Someone who wants to actually know something about us. 1st impression was priceless. We sat down and immediatly told her what we were looking for and not to waste our time for 4 hours. She asked what car we were interested in and we went for a drive. When we returned, She gave us a final price.

We gave her our copy of the terms WE wanted. She came back $3.00 more. I was amazed. She didn't have to go out back 5 times to get a new price. We said "YES" and it all went UPHILL from there. Jessica made us feel at home. We were served lunch, and the waiting time was minimal. The sale was OUTSTANDING from start to finish. Their service was impeccable. This dealership strives for quality at the same time maintaining a "GREEN" atmosphere.

I have never met a more friendly and knowledgable staff. We got the price we expected, the service we expected from the 1st welcome to the handshake of David in the finace dept. They also followed up twice within the 1st week of ownership.

The staff of Patriot Subaru is the best of the best. I WILL recommend this dealership to everyone.

paumor,Jan 15, 2011

Employee Dealt With: Keri Lavoie
What a great experience. Fast, easy and comfortable. Keri Lavoie and I spoke before I came into the dealership. She knew what I wanted in a new vehicle and had it pulled up and ready for a test drive as I drove into the lot. I enjoyed working with Keri from the beginning to end of the deal. Subaru was what I traded in, and what I will drive for lifetime! The dealership was friendly and I spread Keri?s name and the dealership to many!

d2h,Jan 12, 2011

Employees Dealt With: Keri Lavoie and Mark Oleary
Great people, outstanding service! Love my car, loved my experience!
Would recommend this dealership to anyone!
Best place to get a car in Maine!! I am now a lifetime
Subrau owner, the quality of the car and friendliness of service at the dealership made this an incredible experience.

Ajh3210,Jan 12, 2011

Employees Dealt With:  Tony Roberts, Corey Creteau, David Shoemaker
The rating above is an honest evaluation of the character and service rendered by the entire staff of Patriot Subaru. My wife and I came there to look and gather some information, we left with a new Forester. To say the least we were both completely satisfied and intend to recommend Patriot Subaru to all our friends.

Great place to buy a car!

Bob and Marilyn,Jan 11, 2011

Employee Dealt With: Jessica Nelson
efficient
pleasent
good sense of humor
assisted/facilitated selection process
well organized dealership
Services set up well
Great place to buy a car!

Gatcherman,Jan 8, 2011

Employee Dealt With: Richard Snow
Richard was very knowledgeable, helpful and patient. My husband and I knew we wanted a Subaru but had difficulty deciding between a Forester and an Outback. We each drove several different vehicles and asked many questions about their options, differences between the vehicles and financing. Because he was willing to spend the time to answer our questions and help us figure out which vehicle would be best for us, we purchased a new Subaru Forester tonight. Thank you Richard!

Great place to buy a car!

lwoodman,Jan 7, 2011

Employee Dealt With:  Doug Johnson
My husband and I bought a used vehicle from Patriot Subaru in February of 2008. We were really pleased with Doug, our sales associate as well as the sales manager and the finance manager. I have brought my car there for oil changes and an inspection. I am always pleased with the service. EVERYONE is extremely friendly.

Today my husband and I returned to purchase another used vehicle and were again impressed with Doug and the other associates. Patriot Subaru is a really great place to do business. They truly strive to be conscious of your budget and get you the best vehicle for your money. They listen which is really important. They also are sincere in in making their customers satisfied so that they come back.

Great place to buy a car!

toujoursapres,Jan 17, 2011

Employee Dealt With: Vinnie Martorano
Great place to do business,i feel they did everything possible to get us what we wanted and then some. i would highly recommed anyone to do business with Patriot Subrau, anytime, anyday. They are so friendly, just abunch of great people working there.

tg521,Jan 4, 2011

Employee Dealt With:  Corey Creteau
We recently bought a Subaru Impreza here, after searching other dealerships. Patriot Subaru was, by far, the best dealership we have ever had the pleasure of working with. Their prices were the lowest around and their customer service was outstanding. We were not hounded in the parking lot the minute we drove in like were were at Pape Subaru, which was a blessing.

Corey greeted us with a smile and a friendly Maine "How's it going?" and worked with us every step of the way. He was truly amazing. He listened, he could answer every question we had, and was honest. He found every military discount and rebate available for us, and didn't give us the "How much do you want to spend?" spiel. He straight up gave us the lowest possible price, and we commend him for that. His outgoing personality and knowledge is what keeps us coming back. We always ask for Corey, and when it comes time to purchase our next Subaru, we know who we will be purchasing through. Thank you, Patriot Subaru, for employing such great people.

pick27d,Jan 19,2011

Employees Dealt With: Vinnie Martorano
I bought a Subaru legacy 2.5i. I have to say i love the car, the process of the purchase lasted a while because i could not make up my mind on which color, which package i wanted, manual or automatic. i have to say that Vinnie the salesman i dealt with was very patient, very professional, very friendly, just a great person overall. made the whole process so much easier. So anyone looking for a new or used Subaru, go see Vinnie at Patriot Subaru and experience top notch sales at it's finest.

lovesubaru,Feb 5, 2011

Employees Dealt With:  Vinnie Martorano and Keri Lavoie
From the moment I walked in Patriot it was a completely different experience then any I have had at a car dealership. The whole process was smooth, comfortable and relaxed.

Walking in the door I was greeted by Vinnie. He was polite and friendly. Having already been to another Subaru dealer as well as much online research I had a fairly good idea of what I was looking for. After going over my list of wants and my desired monthly payments the team set out to make it happen. I FINALLY decided between 3 different cars (I'm not kidding it probably took me a good hour!) all the while Vinnie, Brian and Keri worked with me to make sure I was happy with my decision. I never once felt pressured, hassled or anything less then in the hands of a team that legitimately wanted to ensure an amazing experience for me. Being curious as I am, everything I had questions on (including what affects trade-in value) were patiently answered. I have never had such an amazing car buying experience. The comfort and sense-of-humor possessed by Vinnie made this purchase surpass most of the customer service experiences I have had in a long time and certainly far beyond anything I would expect from a dealership. I left feeling very taken care of and confident that I had purchased the right car for me and my budget. When I am ready for another purchase I will save a lot of time and headache by heading straight to where I know I'm more than a walking dollar sign.

I have and will continue to recommend Patriot Subaru and Vinnie to all of my friends and family!! I could not be happier and I know that anyone who visits there will be in great hands. Usually in dealerships you are expected to give respect and none is given in return. This is not the case here, give respect and it will be given back many times over.

logiewoo,Feb 3, 2011