The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Patriot Subaru of Saco dedicated locally to the Love Promise?

At Patriot Subaru, our Love Promise to New England and to the Maine area can be seen in our eco-friendly practice and in our partnerships with local nonprofits and charities. We're grateful for the opportunity, not only to be a part of the Saco community, but to serve it as well.

Paws in the Park 2013 , Buddy Up Animal Society, Animal Refuge League

Zero-Land Fill Facility, Energy Star Small Business

Big Brothers Big Sisters, ME Public Broadcasting Network, American Red Cross, PRIDE Portland!

Did Patriot Subaru of Saco go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Patriot Subaru of Saco

Subaru and Patriot Subaru of Saco believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Y We Help! - Donna B

The Sanford-Springvale YMCA is a vibrant and active institution in this southern Maine community, a robust example of skillful youth development, a healthy and active lifestyle, and social interaction. Citizens of all ages, young kids to senior citizens, partake in the wide range of services provided and organized activities. Each year over 10,000 people are engaged and active, thanks to the Y's programs. It is accessible to all, with financial assistance and scholarships available to both families and individuals who cannot afford a membership. That all said, it was with great delight that Patriot Subaru raised $1500 during the first week of July based on cars sold, earmarked for the S/S YMCA. In coordination with the United Way of Southern Maine, the check was handed to Jason Ketterick from the UW of So. Maine, with additional thumbs up support by Dustin Kimball and Sara Ellsbury, sales associates at Patriot. We were very glad to contribute, and help a wonderful program continue to grow.

Sanford-Spingvale YMCA
Y We Help!

Building A Healthy Community Together - Maggie G

Through our partnership with the United Way of Greater Portland, we were introduced to the "Portland Healthy Community Fund", with a wide range of community activation projects. Patriot's "12 Weeks of Giving" program focused in how the organization assists children, adults and communities in Cumberland County with the resources and opportunities to achieve optimal health by 2027. We specifically focused in on their mission to prevent, intervene, and treat substance use disorder, mental illness and suicidal ideation. The goal: help all neighbors live longer, better lives. With that, Patriot raised $1725, and made a presentation. From L-R, Mike Young/ United Way Greater Portland, Paul Hall, Patriot Service Manager, Service Technicians, Jake Labonte and Jonah Maskell, with Maggie Gamble from PHCF. We definitely expressed our appreciation for what PHCF brings to the table, knowing that their efforts will definitely make a difference.

United Way of Greater Portland
Building A Healthy Community Together

Bright Beginnings - Debra T

The month of May produced a nice $1600 that went to support the Bright Beginning initiative, coordinated by Sweetser and the United Way of York County. This program endeavors to help all York County children, from birth through age 8, have the best possible start for lifelong learning and success When emotional and behavioral hurdles challenge a student's ability to succeed, Bright Beginnings offers guidance and counseling that significantly helps both the children as well as the parents. In our picture we have from L-R, Elliott Greene from the United Way, Kaz Bell/Patriot Subaru presenting the check to Debra Taylor/ President-CEO Sweetser, and Mike MacDonald/Patriot Subaru. Excellent work by all parties makes a difference in bettering our community.

Bright Beginnings

Little Angels Service Dogs - Josh D

Whoa Nellie! This past spring, we were contacted by Melody Nester, Development Director for the “Little Angels Service Dogs” organization. Based out of Bartlett, NH, Little Angels trains and places fully trained service dogs with approved disabled recipients. Many of us are familiar with the concept of service animals who provide assistance for the visually impaired, but these particular dogs are trained to address a wide and unique variety of needs. Thru scent and their keen sense of smell they alert their owner who may be diabetic, or an epileptic, that they are on the cusp of having a seizure. With 10-15 minutes warning time, the owner can take preventative measures, medication, or contact caregivers. It goes much deeper and it is all quite amazing. The scope includes assisting veterans, those with autism, mobility needs, or hearing issues.Long story short, we invited Melody, Executive Director Josh Drew, and a beautiful Lab named “Nellie” to visit and share their story and detail their program. We promoted their organization over our social media sources, and invited customers to join in. On the day of the event, we went into the service waiting area and invited in all of those customers. It was a nice turnout, and by design we made it a short presentation with Q&A. The Patriot Automotive Group followed up with a donation of $1800 to Little Angels. We appreciate their efforts, and all the good that it does to help people with special needs.

Little Angels Service Dogs
Little Angels Service Dogs

Wearing Orange For Healthy Love - Gina T

One day this spring, many of us went "Orange" at Patriot Subaru, donning various styles of orange shirts and hats. Why? We were showing our support for the Hope and Justice Project, a domestic violence resource center based in Presque Isle, Maine serving all of Aroostock county. The connection? The sister-in-law of Gina Theriault, our Lead Receptionist, volunteers at the organization, and asked family and friends to take a picture wearing orange to spread awareness of the organization and healthy love for the month. Even though Presque Isle is a good five hours north of us, we were only too happy to join in and help Gina's family. So, we gathered for a picture and and posted it on our social media outlets. Many other friends followed our lead joining in with a picture on the Hope and Justice Project Facebook page. You will always look good in orange! #knowyourworth #loveisrespect

Hope and Justice Project
Wearing Orange For Healthy Love

Preparing Future Techs at SMCC - Ruth M

Here's a donation with some horsepower! Patriot Subaru, collaborating with Subaru of New England, donated a new 2021 Subaru Crosstrek engine to the Southern Maine Community College's Automotive Technology program. The program is designed to prepare skilled technicians to work in the automotive industry. "Skilled technician positions are getting harder and harder to fill." explained Paul Hall, Service Manager at Patriot Subaru. "Anything we can do to help the local community colleges prepare these students to work in the automotive field, will only benefit dealers in the long run." This engine will provide additional resources for SMCC to use while teaching their students diagnostic and repair skills for the automotive field. Pictured at the unloading are Ruth Morrison, SMCC Automotive Department Chair, and Dan Walker, Patriot Subaru Parts Department and a well-known personality in Maine auto racing circles. We know this engine will be torn down and rebuilt over and over, and give young techs great hands-on experience. Currently Patriot has 8 technicians that have been in the SMCC Automotive program, and we certainly look forward to more in the future.

Southern Maine Community College
Preparing Future Techs at SMCC

Thrive, Not Just Survive - Kwame Y

Patriot’s "12 Weeks" April program added up to a $1700 donation to the Greater Portland Workforce Initiative, specifically the Thrive2027 program, powered by the United Way of Portland, Maine. The focus of Thrive2027 / Goal 2 - is a 10-year community commitment goal empowering families to thrive, not just survive. Here the goal is to have 70% of the Portland households pay less than 30% of their income on housing by 2027. One of the key targets is stronger education and job training resources, to see more people attain high school credentials, complete post-secondary degrees, and more training for career needs. With increased career pathways and opportunities for employment, combined with better access to affordable health care, housing, transportation, and childcare, the goals are realistic. Already more than 270 businesses, public institutions, and non-profit organizations in Cumberland County have pledged support and connections for talented people to join their ranks. Accepting the check on behalf of GPWI was Kwame Yeboah, Senior Project Manager (center), joined by Mike Young from the United Way of Greater Portland (L) and Brian Beattie, Patriot Subaru General Manager.

Thrive, Not Just Survive

Supporting The Kids First Center - Tim R

Divorce or separation of parents is especially difficult on children, often caught in the middle of non-productive communication between the adults. Offering support and council is "The Kids First Center" in Scarborough, ME. They provide the structure for kids and teens through online support groups, aided by professionals. For families in transition, this guiding and calm influence helps to lower the temperature, and reinforces healthy and positive parenting skills. Patriot Subaru coordinated with the United Way of York County, ME, who has joined us as a partner in our "12 Weeks of Giving" program. The United Way is fully versed in the non-profit / local charitable world, and helps us identify organizations that are vibrant, active, and well-run. When the United Way suggested we consider The Kids First Center, and provided supporting information, we were quick to embrace them. During the first week of March, Patriot donated $25 for every car sold, earning $1425 for Kids First. Patriot General Manager Brian Beattie was delighted to present Tim Robbins, the Executive Director at the Center with the proceeds, with Jason Ketterick from the United Way York County joining us. Thank you all for your hard work!

The Kids First Center
Supporting The Kids First Center

Cooking For Community - Ian M

Our February partner for Patriot Subaru's "12 Weeks of Giving" Program was a Portland based non-profit, Cooking for Community Maine. Volunteer Operations Coordinator Ian Malin (R) was very pleased to accept the donation of $1050 from David Shoemaker, Patriot's General Sales Manager. Patriot donated $25 for every vehicle sold during the first week of February to C4CM, while also promoting their good work through social media and our website. We were extremely impressed by what this organization has done in such a short time span. Formed in response to Covid - C4C raises money to buy food - much of it local, then compensates local restaurants to prepare meals for those in need. In 2020, C4C distributed 75,000 meals through this system. Think of who benefits: The farmers who supply the food, jobs for chefs and cooks, jobs for organizing and distributing, and ultimately getting healthy meals to people and families affected financially from the pandemic. Wonderful program all-around. Patriot's 12 Week program benefits and highlights these non-profits, encouraging others to support them as well. More to come!

Cooking For Community Maine
Cooking For Community

12 Weeks of Giving in 2021 Underway - Sue S

The logistics of building a local town community non-profit group are not easy. These groups are usually 100% volunteer, with limited office hours and space to work. One example is “Westbrook Families Feeding Families” (WFFF) located in Westbrook, Maine. Their initiative is to ensure families the food they need to stay healthy, active, and engaged within our community. WFFF currently serve about 30 families a week, providing 60-80 bags of non-perishables. Neighbors helping neighbors, that’s what it is all about. To support groups like this, Patriot Subaru launched the 2021 “Twelve Weeks Of Giving” program. We identify one small town non-profit group each month, and commit $25 for the sale of every car during the first week of the month to their organization. If any cars sold come from the same town as the group, we will double it to $50. We employ a social media campaign to highlight their mission, creating awareness for their program with links to both the charity, as well as our website. The Patriot website has a landing page dedicated to “12 Weeks”, with a PayPal Donation link, encouraging visitors to make a direct donation to the charity. In our inaugural month of January, Patriot presented Sue Salisbury, the founder of the WFHF with a check of $1425. Patriot Subaru General Manager, who resides in Westbrook, noted “Hearing about some of what the group has been doing, this was one of my first choices”. It’s a great start to the program, and there is more to come.

Westbrook Families Feeding Families
12 Weeks of Giving in 2021 Underway